OS X Lion and Serial devices
With the advent of OS X Lion, some users are reporting that devices connected via serial to USB connectors are not being recognized by LoadMyTracks or Cartographica. So far, all cases we have seen for this have implicated the lack of 64-bit drivers for the USB/Serial cables as the culprit. Ma ...
Lion compatibility with ClueTrust products
After testing for compabibility with Apple's OS X Lion (10.7) software, ClueTrust has released the following updates: Cartographica 1.2.3 has been updated with some new features and includes fixes for a bug that prevented the Project Map and Set Layer's Projection windows from working correctly ...
Why do my tracks disappear when I zoom in on them in Google Earth?
When viewing KML data exported by LoadMyTracks, you can sometimes see the effect that tracks "submerge" when you zoom in on them, fading into the background as you get closer. This is caused by the altitude readings of the GPS being below what Google Earth believes to be the ground level for tha ...
Snow Leopard Compatibility with ClueTrust products
We are happy to announce that we have seen no problems with Snow Leopard and either Cartographica or LoadMyTracks under Snow Leopard (10.6). We have had one report of problems with old versions of Default Folder X crashing LoadMyTracks and have confirmed that removal of Default Folder X solves ...
My GlobalSat GH-615M or GH-625 doesn't work, what can I do?
The GlobalSat devices are USB devices with integrated serial ports in them. Unfortunately, the Prolific PL-2303 series is not supported directly by OS X without a driver from the manufacturer. To get this working, you'll need to download the latest PL-2303 driver from the Prolific support pages. ...
Does ClueTrust license LoadMyTracks?
Yes. LoadMyTracks uses a plug-in architecture and the plug-ins are available for licensing from ClueTrust. Please contact us via email and we'll discuss what is necessary and determine if there is a way we can work together.
How do I turn off automatic updates?
LoadMyTracks and Cartographica both use the fine Sparkle framework for automatic updating. All data is sent between the software and servers at ClueTrust, so we believe it is safe. Although we do encourage people to keep the automatic update notification turned on, both programs allow you to tur ...
How do I send more than one GPX file at a time to my GPS?
LoadMyTracks works fine sending a single file to my device, but each time I send a GPX file, it deletes the information from the previously sent file. How do I send information from more than one GPX file? Garmin GPS devices in particular tend to delete track and/or lap data when you download to ...
How do I create a system profile?
Often, we need to have a copy of the System Profile to understand better your configuration when trying to track down problems. This is a shortened version of the instructions provided by Apple for Using the System Profiler. Select About This Mac from the Apple menu Click on the More Info... bu ...
Why can't I load tracks and waypoints from Google Earth?
That's a better question. If it weren't for the confusion with the Routes, the waypoints and tracks are much easier to interpret. The problem right now is the need to change the user interface for selecting which kinds of data to interpret.
Why can't I load routes from Google Earth to my GPS?
ClueTrust is working on this feature. The difficulty is that routes in KML are not defined using standardized data. Instead, they are just a list of points and text labels. We are working on a hueristic interpretation of this, but there are many variables because of the use of natural language d ...
What data formats are output by LoadMyTracks?
LoadMyTracks knows how to output data in both KML and GPX formats. KML is the format defined by Google for use with Google Earth (actually, it was defined by Keyhole, but Google acquired them). The GPX format was defined by Topographix and was designed to be a data interchange format for GPS dev ...